Terms & Conditions

Terms & Conditions

Welcome to Soucho.pk. By accessing or using our website, services, and online learning platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

These Terms & Conditions govern your use of Soucho.pk and apply to all students, parents/guardians, and visitors.

1. About Soucho.pk

Soucho.pk is an online learning platform that provides:

  • Quran education with Tajweed

  • Academic tutoring (School, Matric, O & A Levels)

  • Language learning and skills development

All services are delivered through secure online classes.

2. Eligibility

  • Students of all ages can use our services.

  • For students under 18 years, registration must be completed by a parent or legal guardian.

  • Users must provide accurate and complete information during registration.

3. Registration & Account Responsibility

  • You are responsible for maintaining the confidentiality of your account information.

  • Any activity performed using your account is your responsibility.

  • Soucho.pk is not responsible for unauthorized access due to user negligence.

4. Free Trial Policy

  • Soucho.pk offers a free trial class to help users evaluate our services.

  • One free trial is allowed per student unless stated otherwise.

  • Trial sessions are subject to availability and scheduling.

5. Fees & Payments

  • All fees must be paid in advance as per the selected program.

  • Payment methods will be communicated during enrollment.

  • Fees are non-refundable unless explicitly stated.

  • Soucho.pk reserves the right to change pricing with prior notice.

6. Class Scheduling & Attendance

  • Class schedules are mutually decided between Soucho.pk and the student/parent.

  • Students must attend classes on time.

  • Rescheduling or cancellation requests should be made in advance.

  • Missed classes without prior notice may not be compensated.

7. Tutor Assignment

  • Tutors are assigned based on subject expertise and availability.

  • Soucho.pk reserves the right to change tutors if required to maintain teaching quality.

8. Student Conduct

Students are expected to:

  • Maintain discipline during classes

  • Respect tutors and staff

  • Avoid any inappropriate behavior

Soucho.pk reserves the right to suspend or terminate services in case of misconduct.

9. Technical Requirements

Users are responsible for:

  • Stable internet connection

  • Working device (mobile, tablet, or computer)

  • Proper microphone and camera setup

Soucho.pk is not responsible for class disruptions caused by technical issues on the user’s side.

10. Intellectual Property

All website content, course materials, videos, and resources belong to Soucho.pk.
They may not be copied, shared, or distributed without written permission.

11. Privacy & Data Protection

Your use of Soucho.pk is also governed by our Privacy Policy.
We take data security and student privacy seriously.

12. Limitation of Liability

Soucho.pk is not responsible for:

  • Internet outages

  • Device failures

  • Third-party software issues

  • Academic outcomes or exam results

We strive for excellence but do not guarantee specific academic performance.

13. Service Modifications

Soucho.pk reserves the right to:

  • Update courses and services

  • Modify these Terms & Conditions

  • Improve or discontinue any service

All updates will be published on our website.

14. Termination of Services

We may suspend or terminate access if:

  • Terms are violated

  • Payments are overdue

  • Inappropriate behavior occurs

  • Misuse of the platform is detected

15. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

16. Contact Information

For any questions regarding these Terms & Conditions:

📧 Email: contact@soucho.pk
📞 Phone: +92 315-5172824
📍 Address: House # 68, Street 14, I/9-2, Islamabad, Pakistan