Privacy Policy

Privacy Policy

At Soucho.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our online Quran and academic learning services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Full name

  • Email address

  • Phone number

  • Address

  • Student details (age, class, subjects, learning preferences)

a) Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

b) Communication Data

  • Messages sent through contact forms

  • Emails and phone communications

This information helps us provide better educational services and improve user experience.

2. How We Use Your Information

We use your information to:

  • Register students and manage enrollments

  • Schedule online classes

  • Provide Quran and academic learning services

  • Communicate updates, reminders, and important notifications

  • Offer customer support

  • Improve our website and teaching quality

  • Send promotional or educational content (only with your consent)

3. Data Protection & Security

Soucho.pk takes strict security measures to protect your data:

  • Secure servers and controlled access

  • Limited access to authorized staff only

  • Protection against unauthorized use, loss, or disclosure

We prioritize student safety and confidentiality in all our online learning operations.

4. Sharing of Information

We do not sell, rent, or trade your personal data.
Your information is shared only when:

  • Required to deliver our services

  • Legally required by authorities

  • Necessary to protect our rights or platform security

5. Student Privacy & Child Protection

We give special importance to student data protection.

  • Student information is kept confidential

  • No data is shared without parental consent

  • Online classes are conducted in a secure environment

6. Cookies Policy

Our website uses cookies to:

  • Improve website performance

  • Understand user behavior

  • Save preferences

You can disable cookies in your browser settings, but this may affect some website features.

7. Third-Party Links

Soucho.pk may contain links to third-party websites.
We are not responsible for their privacy practices or content. Users should read their policies separately.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, contact us anytime.

9. Data Retention

We keep your information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Improve our learning platform

10. Policy Updates

Soucho.pk may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of our services means you accept the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or data handling practices, contact us:

📧 Email: contact@soucho.pk
📞 Phone: +92 315-5172824
📍 Address: House # 68, Street 14, I/9-2, Islamabad, Pakistan